Sesame Software automates Salesforce backup, restore, and recovery — protecting your IT team from user error, bad imports, failed integrations, and the hard limits of native Salesforce backup.
The question isn't whether data loss will happen. It's whether your team is ready to recover in minutes instead of weeks. Sesame Software makes sure you always are.
See exactly how Sesame Software restores Salesforce data — point-in-time recovery, relational integrity, and full audit trail — in 30 minutes.
30 minutes · No commitment · Response within 1 business day
Limitations of Native Salesforce Backup
Salesforce's built-in tools were not designed for enterprise data recovery. When something goes wrong, these gaps become very expensive very quickly.
Salesforce removed their data recovery service in 2020. There is no native automated backup or restore. You are entirely responsible for protecting your own data.
Native export tools produce flat CSV files with no timestamp-based restore. If records were deleted two hours ago, there is no native way to recover to that exact point.
Restoring from a flat export breaks the relationships between Accounts, Contacts, Opportunities, and Cases. Manual re-linking is tedious, error-prone, and slow.
Mass deletions, bad imports, and accidental field overwrites happen. Without an automated backup capturing state before each change, there is nothing to restore from.
Recognized by the People Who Use Us
Enterprise IT teams consistently rate Sesame Software for best support, highest user adoption, and fastest implementation.
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Every enterprise IT team managing Salesforce will eventually face one of these. The difference between a 20-minute fix and a 3-week crisis is whether automated recovery is in place.
A Salesforce admin runs a bulk delete that goes further than intended. Hundreds of Accounts, Contacts, and their related Opportunities are gone.
A CSV import maps incorrectly and overwrites thousands of field values. Without a backup capturing state before the import, there is no way to recover what was there.
A failed middleware sync or rogue integration overwrites or deletes records. By the time the problem is detected, damage spans thousands of records.
A ransomware attack or departing employee deliberately deletes critical Salesforce data. Without automated backup, your recovery window could be months old.
Restore and Recovery Automation
Every recovery capability your IT team needs — built in, automated, and designed so any authorized team member can execute a restore without engineering involvement.
Restore any record, field, or dataset to any point in its history. Select the exact moment before the incident — not just the most recent backup. Surgical recovery when precision matters.
Restore entire parent/child hierarchies in one operation. Accounts come back with Contacts, Opportunities, and Cases all linked exactly as they were. No manual re-association.
Automated backups every 5 minutes mean your recovery window is always close to the incident. The maximum data at risk at any given moment is just 5 minutes of changes.
Before any record is updated or deleted, Sesame Software captures a full image of the previous state. Every version of every record is preserved — not just the current state.
Any authorized team member — not just IT — can find a record, view its history, and execute a restore. No ticket, no waiting, no dependency on an engineer to run a script.
Every update, deletion, and restore is logged with timestamps and user attribution. Your compliance team gets a complete, searchable record for SOX, HIPAA, and GDPR requirements.
How Recovery Works
When something goes wrong, Sesame Software puts recovery in the hands of your team — not a support queue.
Search by record type, date range, user, or field value. Sesame Software shows you exactly what was changed, deleted, or overwritten — and when it happened.
Choose the exact point in time — before the bad import, before the deletion, before the integration failed. Any moment in backup history is available.
Confirm the restore. Sesame Software recovers records directly into Salesforce with full relational integrity intact. The whole process takes minutes.
Trusted by Enterprise IT Teams
"The Sesame Software tool was helpful during the recovery process. Although we deleted a few files, the tool made backup recovery easier. The support from the Sesame Software team was available whenever we needed it."
"Sesame Software makes backup and recovery convenient by generating daily and full backups, allowing you to restore data to any specific date and time. Since Salesforce's own backup and recovery features require a paid subscription, this extra functionality is especially valuable."
"The out of the box features you get with Sesame Software — history tracking, logs, deleted records — are great to have. Loads run fast, keeps our downstream DB in sync with our Salesforce environment."
Common Questions
Salesforce discontinued their data recovery service in 2020. Their native tools offer limited export functionality but no automated backup, no point-in-time restore, and no disaster recovery capability. Enterprise IT teams are solely responsible for protecting Salesforce data.
Sesame Software captures a backup image of every Salesforce record before it is updated or deleted. If a user accidentally deletes records, overwrites data, or triggers a mass data change, any authorized team member can restore the exact previous state in minutes — no IT ticket required.
Recovery takes minutes, not days. Point-in-time restore lets any authorized team member find affected records, select the restore point, and execute recovery immediately — without waiting for IT or filing a support ticket.
Yes. Sesame Software provides automated backup as frequently as every 5 minutes, point-in-time restore for any record or field, and full relational integrity restore — giving IT teams a complete disaster recovery capability for their Salesforce environment.
Yes. Sesame Software restores entire parent/child hierarchies in one operation — Accounts with their Contacts, Opportunities, and Cases all linked exactly as they were. No manual re-association and no orphaned records.
Sesame Software automates Salesforce backup and recovery so your IT team is never caught without a restore point. Setup takes under an hour. Recovery takes minutes.
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